Group Account Director

JOB TITLE:

Group Account Director

JOB SUMMARY:

Responsible for internal Agency and Client relationships, profitability, and oversight on accounts managed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides Client strategy and thought leadership for all accounts managed.
• Builds relationships and engages at all levels at Client and within Agency, establishing rapport and credibility based upon trust, delivery, and expert counsel.
• Assures that Client relationships managed remain harmonious and that the Clients receive a quality of service which will encourage further growth and profitability for both Client and Agency.
• Owns and understands Client goals and needs and facilitates strategic solutions with Agency and Client teams.
• Ensures timely development and execution of plans, campaigns, and projects to assure Client and Agency growth and profit goals are achieved.
• Provides account team leadership on accounts managed, including assignment of duties of account management team as well as oversight, goals/expectations, and accountability of account team.
• Plans, develops, and defends budget recommendations, work goals, measurements, and training requirements necessary to provide both quality and profitable service to Clients managed.
• Meets regularly with VP/Account Service on Client status, issues, assigned team member performance, and profitability.
• Attends appropriate business/social functions which may enhance the image of the Agency, reveal growth opportunities, identify risks to the business, and solidify Client relationships.
• Maintains awareness and controls situations which may lead to the risk of write-offs.
• Maintains open and complete communications of Client issues with Agency management.
• Works with COO and VP/Account Service on new business initiatives (RFP response development, presentations, etc.) and potential new revenue opportunities, drafting/managing contracts, team training, account service tools and processes, and Agency team relationship growth.
• Provides Agency team (account service, creative, media, DMA) leadership/motivation and conveys the vision and values of the Agency to the assigned Agency team.
• Develop and mentor junior Account Service team members, outline opportunities for growth, and maintain consistent feedback on performance.
• Executes duties and assignments as directed in compliance with Agency guidelines and objectives.
• Ensure that the team works in conformance with Agency policies and procedures.

QUALIFICATIONS:

• Bachelor's degree or equivalent from a four-year college or university preferred.
• Ten-plus years of account management experience required.
• Experience managing an account service team required.
• Advertising agency experience preferred.

Current Openings for Group Account Director Jobs at &Barr